Analyzing the concordance and consistency of AI and human ratings in hospitality reviews

  1. Morini-Marrero, S.
  2. Ramos-Henriquez, J.M.
  3. Bilgihan, A.
Journal:
Journal of Hospitality and Tourism Technology

ISSN: 1757-9899 1757-9880

Year of publication: 2025

Type: Article

DOI: 10.1108/JHTT-04-2024-0251 GOOGLE SCHOLAR