Helpdesk modeling and simulation with discrete event systems and fuzzy logic
- Castilla, I.
- Muñoz, R.
- Baquero, P.
- Aguilar, R.M.
Actes de conférence:
International Mediterranean Modeling Multiconference, I3M 2007
ISBN: 9788890073267
Année de publication: 2007
Type: Communication dans un congrès