Simulation of an IT user support center

  1. Baquero, P.
  2. Aguilar, R.M.
  3. Ayala, A.
  4. Castilla, I.
Aktak:
International Mediterranean Modeling Multiconference, I3M 2005, European Modeling Simulation Symposium, EMSS 2005

ISBN: 9782952071239

Argitalpen urtea: 2005

Orrialdeak: 229-234

Mota: Biltzar ekarpena