Cambio de cultura y ‘coaching’ en un hotel
- 1 Departamento de Dirección de Empresas e Historia Económica Universidad de La Laguna (España)
- 2 Departamento de Sociología y Antropología Universidad de La Laguna (España)
ISSN: 2171-4924
Year of publication: 2014
Issue Title: Impactos Sociales del Turismo
Issue: 6
Pages: 145-161
Type: Article
More publications in: Revista Atlántida: Revista Canaria de Ciencias Sociales
Abstract
This paper analyses a change process in a hotel in Tenerife (Canary Islands) that experienced in 2007 a very difficult economic, organizational and labour situation. However, a long-term coaching program enabled getting better and succesfully organizational outcomes. The purpose of this paper is to highligt relevant factors of this successful process. A qualitative and quantitative research methods were developed in order to analysis the change process and current culture organizatinal.
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