Evolution of communication policies at luxury hotels and their influence on guest ratings

  1. Morini-Marrero, S.
  2. Armas-Cruz, Y.
  3. Gil-Soto, E.
  4. Ramos-Henríquez, J.M.
Journal:
Current Issues in Tourism

ISSN: 1368-3500

Year of publication: 2023

Volume: 26

Issue: 23

Pages: 3831-3845

Type: Article

DOI: 10.1080/13683500.2022.2151421 GOOGLE SCHOLAR