Publicaciones en las que colabora con Iván Castilla Rodríguez (2)

2007

  1. Helpdesk modeling and simulation with discrete event systems and fuzzy logic

    International Mediterranean Modeling Multiconference, I3M 2007

2005

  1. Simulation of an IT user support center

    International Mediterranean Modeling Multiconference, I3M 2005, European Modeling Simulation Symposium, EMSS 2005