Pedro Juan
Baquero Pérez
Researcher in the period 1999-2025
Iván
Castilla Rodríguez
Reader
Publications by the researcher in collaboration with Iván Castilla Rodríguez (2)
2007
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Helpdesk modeling and simulation with discrete event systems and fuzzy logic
International Mediterranean Modeling Multiconference, I3M 2007
2005
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Simulation of an IT user support center
International Mediterranean Modeling Multiconference, I3M 2005, European Modeling Simulation Symposium, EMSS 2005