La actitud del residente en el destino turístico de Tenerifeevaluación y tendencia

  1. Díaz Armas, Ricardo Jesús
  2. Gutiérrez Taño, Desiderio
Revista:
Pasos: Revista de Turismo y Patrimonio Cultural

ISSN: 1695-7121

Año de publicación: 2010

Volumen: 8

Número: 4

Páginas: 431-444

Tipo: Artículo

DOI: 10.25145/J.PASOS.2010.08.039 DIALNET GOOGLE SCHOLAR lock_openRIULL editor

Otras publicaciones en: Pasos: Revista de Turismo y Patrimonio Cultural

Resumen

The pursuit of competitive factors of the destinations is a need for the sustainable management of it. One factor to promote is a proper positioning and differential, restricted to those involved in the experiences of tourists, including the resident community interaction with the tourist. The “friendly” is an intangible basic communication strategies of many destinations that drive the choice of a destination and help to strengthen the feeling of mutual acceptance between resident and tourist, affecting visitor satisfaction. In the attitude of residents is not only important to know the reality of a moment, assessing the impact of the benefits and costs, and the effects of intrinsic and extrinsic to the resident, it is also imperative for decision-making in line with reality , permanent and constant evaluation of what happens with the attitude of the resident, is consistent or unstable over time?

Referencias bibliográficas

  • Akis, S., Peristianis, N, and Warner, J. 1996 “Residents attitudes to tourism development: the case of Cyprus”. Tourism Management. 17, 7, pp.481-404.
  • Allen, L.R., Hafer, H.R., Long, P.T., And Perdue, R.R. 1993 “Rural residents attitudes toward recreation and tourism development”. Journal of Travel Research. 31, 4, pp.27-33.
  • -Andereck, K., Valentine, K, Knopf, R. y Vogt, C. 2005. “Residents´ perceptions of community tourism impacts”, Annals of Tourism Research, Vol. 32, nº 4, pgs. 1056-1076.
  • Ap, J. 1990. “Residents perceptions research on the social impacts of tourism”. Annals of Tourism Research, 17(4), 610-616.
  • Ap, J. 1992. “Residents’ perceptions on tourism impacts”. Annals of Tourism Research, 19(4), pp. 665-690.
  • Baloglu, S. y Mangaloglu, M. 2001 “Tourism destination images of Turkey, Egypt, Greece, and Italy as perceived by US-based tour operators and travel agents”. Tourism Management. 22, pp. 1-9.
  • Birtwistle, M. 1996 “Scottish tourism: an enterprising approach”. Tourism Management. 17, 7, pp. 549-550
  • Bonham, C y Mak, J. 1996 “Private versus public financing of state destination promotion”. Journal of Travel Research. 2, pp. 3-10.
  • Bramwell, B. 2003 “Maltese responses to tourism”. Annals of Tourism Research. 30, 3, pp. 581- 605
  • Bramwell, B. y Lane, B. 2000 Tourism Collaboration and Partnership: Policy, practice and sustainability. Edita Clevedon, Chanel View Publications.
  • Buhalis, D. 2000 “Marketing the competitive destination of the future”. Tourism Management. 21, pp. 97-116.
  • Choong-Ki L.y Ki-Joon B. 2005 “Examining structural relationships among perceived impact, benefit, and support for casino development based on 4 year longitudinal data”. Tourism Management, In Press, Corrected Proof, Available online 24 February 2005
  • Díaz, R. 2002 Interrelación entre imagen y comunicación en destinos turísticos. Edita Servicio de publicaciones de la Universidad de La Laguna.
  • Díaz, R. Y Gutiérrez, D. 2005 “Interacción residente-turista en una experiencia turística adversa”. XVII Encuentro de Profesores de Marketing. Madrid.
  • Donnelly, M. y Vaske, J. 1997 “Factors influencing membership in a tourism promotion authority”. Journal of Travel Research. 35, 4, pp. 50-55.
  • Faulkner, B. and Tideswell, C. 1997 “A framework for monitoring community impacts of tourism”. Journal of Sustainable Tourism. 5, 1, pp.3-27.
  • Fayos-Sola, E. 1996 “Tourism policy: A midsummer night´s dream”. Tourism Management. 17, 6, pp. 405-412.
  • Fredline, E. and Faulkner, B. 2000 “Host community reactions. A cluster analysis”. Annals of Tourism Research. 27, 3, pp.763-784.
  • Gursoy D. y Rutherford D. 2004 “Host attitudes toward tourism: An Improved Structural Model”. Annals of Tourism Research, 31, 3, pp. 495-516
  • Gursoy, D., Jurowski C. y Uysal, M. 2002 “Resident attitudes: A Structural Modeling Approach”. Annals of Tourism Re search, 29, 1, pp 79-105
  • Hair, A. Anderson, Tatham y Black 1999 Análsis Multivariante. Editorial Prentice Hall.
  • Haralambopoulos, N. and Pizam, A. 1996 “Perceived impacts of tourism. The case of Samos”. Annals of Tourism Research. 23, 3, pp.503-526.