Mobile instant messaging techno-stressorsMeasurement, dimensionality, and relationships with type of usage

  1. Alberto Isaac Ardèvol Abreu 1
  2. Carmen Rodríguez Wangüemert 1
  3. Patricia Adriana Delponti Macchione 1
  1. 1 Universidad de La Laguna
    info

    Universidad de La Laguna

    San Cristobal de La Laguna, España

    ROR https://ror.org/01r9z8p25

Journal:
El profesional de la información

ISSN: 1699-2407

Year of publication: 2022

Volume: 31

Issue: 4

Pages: 5

Type: Article

DOI: 10.3145/EPI.2022.JUL.01 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: El profesional de la información

Metrics

Cited by

  • Scopus Cited by: 0 (03-02-2023)

JCR (Journal Impact Factor)

(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • Journal Impact Factor: 3.596
  • Journal Impact Factor without self cites: 3.277
  • Article influence score: 0.656
  • Best Quartile: Q2
  • Area: INFORMATION SCIENCE & LIBRARY SCIENCE Quartile: Q2 Rank in area: 31/84 (Ranking edition: SSCI)
  • Area: COMMUNICATION Quartile: Q2 Rank in area: 29/95 (Ranking edition: SSCI)

SCImago Journal Rank

(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • SJR Journal Impact: 0.831
  • Best Quartile: Q1
  • Area: Library and Information Sciences Quartile: Q1 Rank in area: 33/249
  • Area: Communication Quartile: Q1 Rank in area: 74/458
  • Area: Cultural Studies Quartile: Q1 Rank in area: 29/1142
  • Area: Information Systems Quartile: Q2 Rank in area: 98/352

Índice Dialnet de Revistas

(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • Journal Impact: 2.050
  • Field: DOCUMENTACIÓN Quartile: C1 Rank in field: 1/25
  • Field: COMUNICACIÓN Quartile: C1 Rank in field: 3/67

CIRC

  • Social Sciences: A

Scopus CiteScore

(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • CiteScore of the Journal : 4.5
  • Area: Library and Information Sciences Percentile: 86

Journal Citation Indicator (JCI)

(Indicator corresponding to the last year available on this portal, year 2021)
  • Year 2021
  • Journal Citation Indicator (JCI): 1.26
  • Best Quartile: Q1
  • Area: INFORMATION SCIENCE & LIBRARY SCIENCE Quartile: Q1 Rank in area: 31/164
  • Area: COMMUNICATION Quartile: Q1 Rank in area: 43/218

Abstract

Increasingly popular mobile instant messaging (MIM) apps allow users to interact anytime and anywhere with different purposes, such as coordinating work-related issues, staying in touch with people they love, or passing the time. But recent research suggests that MIM may create excessive demands on people and become a source of technostress. For example, users may experience communication overload, invasion of their face-to-face activities, pressure to respond to messages with urgency, or ambiguity regarding the intention or tone of their interactions. Building on these ideas, we develop a specific, multidimensional measure of MIM technostress and explore how it relates to different uses. To do so, we use survey data from a diverse sample of 1,259 residents in Spain. Exploratory and confirmatory factor analyses conducted on different halves of the sample supported a four-dimensional, second-level construct of MIM stress. Furthermore, structural equation model results suggest that not all uses are equally associated with MIM stress. Relatedness and intimacy uses were not positively related to MIM stress or any of its dimensions. Conversely, work uses, coordination of social activity, and even passing the time were positively associated with all techno-stressors. We discuss our findings with an eye toward promoting healthy use of MIM apps.

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